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Aaliyah D

1 reviews | Active since May 2022

17 May 2022, 02:05

Vodacom 4u vangate mall - absolutely bad service!

Vodacom 4u store vangate mall Athlone. The sales consultant was very friendly. But the stores owner is not so helpful nor does he seem to care about the customer or keeping new customers it's all about the money for him at the end of the day. Please make sure when you go there what you are purchasing and don't be fooled by their website as it gives very little information as to the products or even better just rather not shop there. I was very disappointed in how they don't even care to even try and help or assist or come to some kind of compromise or even give a courtesy call. Absolutely dissatisfied disappointed and disgusted.

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Replies (2)
Vodacom
Vodacom's reply17 May 2022, 07:03
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
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Aaliyah D's update18 May 2022, 16:42
Reviewer Update
I have still not received a reply from Vodacom besides the Standard reply of they will get back to me. So far I have had no response from the store I have even emailed the store owner personally and have had no response from him either. Once again it shows the lack of respect or care they have for the customer.