RR
Realist R

1 reviews | Active since Sept 2016

28 Nov 2017, 15:20

VODACOM 4U TO DELIVER TO CONTRACT

I went to Vodacom 4U inside Mooirivier Mall, Potchefstroom on Friday 24 November (Black Friday). I signed the Black Friday P10 Lite including the P9 Lite contract I did not yet received the phones as for there was no stock at the time. I was the first to be there person to sign this contract as the time was 09H00. Imade contact with Vodacom 4U this afternoon (28/11/2017) and they told me that there is only 300 phones on this black Friday deal. They also told me that there is a very good chance that I will not receive the phones.

On that note seeing as I was the first person to sign this contract 9 a.m. in the morning, but they did not have stock of the P10 lite and the P9 lite at that time.

I especially signed the contract with Vodacom 4U because it was a very promising one. I could have signed with MTN or Cell C that had also great deals.

I feel that the ball is in the court of Vodacom to bring forth their end of the bargain. This is not a matter of 'while stocks last' for I was there 9 a.m. Friday morning busy signing the contract.

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2017, 15:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team