Vodacom 4u tickets promises falls again...

Item: Vodacom
Rating: 1
Author: Fiona W

Once again a problem with my 4u daily ticket. And they don't come back to me telephonically. I sent an email again yesterday to no avail. This is really becoming an issue for me as prepaid client.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

29 Mar 2019, 06:56

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply29 Mar 2019, 06:56

Official

Vodacom's replyOfficial

29 Mar 2019, 07:55

Dear Fiona

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply29 Mar 2019, 07:55

Official