Vodacom 4u Rediculous!!!

Good day

I went into the Vodacom4U shop in Richards Bay on 8 December 2018. My phone was due for an upgrade. The monthly leaflet was issued on the same day.

All paper work was signed, however, I was told that an order had to be placed on the combo deal (Hisense F10 and X box). This would take 2-3 working days.

I was more than happy to wait, However, its now the 21st and there is still nothing. No one phones to report, I have to keep phoning them. This too is a nuisance, as out of 23 phonecalls, they answer 3.

Stock being an issue, is also rediculous. I was there the same day as the leaflet, also it is one of the first offers on the website. It was supposed to be my sons christmas present and we bought games and everything.

The service is rediculous!!! I phone head office to complain and get an answering machine????