Vodacom 4U Nicolway

Went into the Vodacom 4U Nicoleway to change one of my contracts to prepaid in July 2025.

Agent never downgrade the contract. My main contract was transfer to 3rd party name.

Agent called me to transfer my contract back.

Billed my twice, the full amount still on the contract that was supposed to be downgrade.

Phone Vodacom customer care. Now they want me to give 30 days notice to change contract to prerpaid or go back to the store.

Almost 30 years customer of Vodacom.

Agent don't phone me back regardless of messages left.