Vodacom 4U Menlyn rude Assistant Manager Lindiwe/ Incorrect insurance policy information

On Saturday 28 January 2023, I went to the Vodacom 4U Menlyn Park Shopping Centre store

The Assistant Manager of the store named Lindiwe was rude, unprofessional and unhelpful. She went on to discuss me with other customers in full view of everyone present in the store.

I managed to upgrade my device after 4 hours of waiting, partly due to load shedding and partly due to the unprofessionalism of Lindiwe the assistant store manager, who continued being blatantly rude and loud. Once I received my insurance documents via email on 29 January 2023, I noted that the device insured is not the device I upgraded to.