RB
Renske B
1 reviews | Active since Oct 2019
07 Jul 2025, 09:04
Vodacom 4U Kolonade Mall Pretoria Potential ****
Be careful at Vodacom 4U in Kolonade Mall Pretoria. I went to Vodacom 4U Kolonade Mall to do a smart switch of data from 2 old phones to newly purchased ones. 2 employees involved, just after that constant banking ****s. I feel strongly they are involved. They insisted on only cash, no card payments. Didn't give receipts too. If you want to be likely ****med, go there. I feel your details are not safe. Especially your banking details. I am of the opinion they go through your bank messages etc while doing your switch to new phones. Afterwards **** phone calls start. Please be aware people!!!!
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Replies (1)Vodacom's replyOfficial
07 Jul 2025, 10:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2025, 10:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
