DB
DeWet B
1 reviews | Active since Mar 2019
30 Sept 2023, 12:15
Vodacom 4U Cresta useless
Vodacom 4U Cresta Johannesburg branch are absolutely useless.
Phones not working, manager phone off the whole time. No one can get hold of them.
I keep on saying I'm done with Vodacom and honestly think this might just be it.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Oct 2023, 08:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2023, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Oct 2023, 11:59Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2023/10/04 at 11:50:27, the query above has been resolved.
As discussed, with regards to the upgrade, it was discussed with the previous Hello Peter Agent to wait for the upgrade to kick in on 1 November 2023 to make any changes. Regards Vodacom Consumer Website Team
As discussed, with regards to the upgrade, it was discussed with the previous Hello Peter Agent to wait for the upgrade to kick in on 1 November 2023 to make any changes. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2023, 11:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2023/10/04 at 11:50:27, the query above has been resolved.
As discussed, with regards to the upgrade, it was discussed with the previous Hello Peter Agent to wait for the upgrade to kick in on 1 November 2023 to make any changes. Regards Vodacom Consumer Website Team
As discussed, with regards to the upgrade, it was discussed with the previous Hello Peter Agent to wait for the upgrade to kick in on 1 November 2023 to make any changes. Regards Vodacom Consumer Website Team
Best regards,