JJ
Justin J

1 reviews | Active since Jan 2019

07 Jan 2019, 19:09

Vodacom 4u clearwater

I recently took out a contract with vodacom,which states that I should be charged R375 and for the past few months I have been charged a lot more ! I have been trying to reach them for 3 weeks now and I've went into the store as well to fix THEIR fault but they keep ignoring me and they just say that they can't help me..so i called vodacom customer care and the consultants answer is i have to sort it out with the store What do I do from here because their service is so poor and nobody is willing to help.

0
Replies (1)
Vodacom
Vodacom's reply08 Jan 2019, 12:43
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team