FL
Frik L

1 reviews | Active since Nov 2016

10 Nov 2016, 14:34

Vodacom 4U at Woodlands Boulevard SUCKS!!!!!!!!

<p>I went to Vodacom 4U at Woodlands Boulevard about +- 4 months ago in order to change the ownership of my contract from my mother’s name to my name. They assured me this was done. Of which I now find out that they only replaced my mother’s bank detail with my bank detail which means I have been paying for other contract as well. Now if I try to phone the shop their line only keeps ringing, No answer!!!</p> <p>Do not frustrate yourself with this shop rather try another branch.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply10 Nov 2016, 15:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

FL
Frik L's update06 Dec 2016, 14:14
Reviewer Update

3 weeks later and still nothing!!!!!