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Angelique H

1 reviews | Active since Feb 2015

21 Oct 2017, 16:21

Vodacom 4U at Brooklyn Mall

I want to know why I cant get a contract phone at Vodacom when i have a every month income but someone else with only a 2week payment can get an iPhone 6 without any proof given. so why do I get Declined but not others. I If HelloPeter Management can contact me to sort this matter. I also have details to give in this matter. Thank you

0
Replies (3)
Vodacom
Vodacom's reply22 Oct 2017, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Oct 2017, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Oct 2017, 18:18
Official

Dear Angelique

As per our telephone discussion, please be advised the issue has been resolved.

All of the best to you

HS