KL
Kim L
1 reviews | Active since Aug 2020
14 Aug 2020, 17:54
Vodacom
Cancelled a contract on the 5th July 2020, within my 14 day grace period. After numerous phone calls to the call center and promises for the phone to be collected, 2 debit orders going off and the phone STILL has not been collected. Please could I get assistance
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Vodacom's replyOfficial
15 Aug 2020, 11:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2020, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team