Vodacom *****

I have reported a case of ***** at Vodacom Meyersdal two weeks ago, I have still not received any response from Vodacom but have endless calls from Vodacom debt collectors. My first concern is how on earth does Vodacom not follow any FICA Verification to confirm individuals address and proof of banking details let alone employment proof and hand over contracts to individuals without proper verification. Apparently this is quite common according to the inviduals at the Vodacom store. My second gripe with Vodacom is while they are dragging their feet to contact me re the ***** case, my credit history is taking a knock and I am being hounded by their debt collectors. This is beyond rediculous.