LJ
Louise J
1 reviews | Active since Feb 2021
08 Feb 2021, 12:43
Vodacom
I have been trying for a week to change a number from contract to pre-paid. Every time I get told, there is a new system and my information is on the old system and somebody will give me a call back. I am still waiting after phoning every day and I have gone to the local Vodacom store as well. What to do?
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Vodacom's replyOfficial
08 Feb 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team