CA
Clinton A

1 reviews | Active since Mar 2009

11 Oct 2022, 10:13

Vodacom

Be aware of upgrading on the phone, I was ****med by one of Vodacom's third-party companies, they offered me this wonderful contract, but when the debit order went through it was substantially more expensive than agreed upon with no benefits as sold to me by this consultant, I have tried for a month now to get answers but only promises were made. they always stipulate that the call is being recorded, ha ha seems my calls have gone missing... STAY AWAY FROM THIS PATHETIC company.

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2022, 11:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team