DS
Daniel S

1 reviews | Active since May 2022

16 May 2022, 09:20

Vodacom

Good morning my sons s10 screen broke so he put the sim in spare phone vodacom refused to fix the phone im stil paying insurance on it

0
Replies (4)
Vodacom
Vodacom's reply16 May 2022, 10:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DS
Daniel S's update26 May 2022, 11:42
Reviewer Update
Still the same they refused to fix the phone
DS
Daniel S's update26 May 2022, 11:47
Reviewer Update
Becouse the phone it self where not in use from November like i said he had to safe money for the acses
DS
Daniel S's update26 May 2022, 13:51
Reviewer Update
I dont think that they will even reply in writing that they reject the claim