nM
nico M

1 reviews | Active since Dec 2019

09 Jan 2020, 15:23

vodacom

vodacom service is terrible but got my problem solved by contacting company secretary.. see below .... So finally after almost 2 months my issue is hopefully being resolved. First lets start with the bad and then end with the good . Vodacom you need to sort yourself out ,service levels is just not good enough ,I see Orange is making a bid to come to SA. To the guy that made me drive twice to springs store 50 km ,trust you will have learned out of this experience as I have, never go to a store that is not where you stay . To the guy Husain from vodacom 4 you store in alberton city.. thank you , your efforts this morning was pivotal in resolving this . Finally to Moenier ,I owe you an apology for yesterdays rant ,it was not your fault ,thank you for all your efforts and hope to only speak to you next year January again

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2020, 07:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team