KM
Kathrine M

1 reviews | Active since Jul 2021

15 Jul 2021, 11:18

VODACOM

Good day My name is Kathrine Muick I had a contract with Vodacom which ended April 2021. I have been struggling to get Vodacom to cancel and stop debiting my account. I have sent emails, spoke on the phone. It seems like the various departments do not communicate with one another, especially if it pertains to stop them from *****ing my money. I was reading the review from Renesia Bailey and it was like Deja Vu. Why is Vodacom allowed to get away with this. I am sure it is a common problem but they just continue un abated with the highway *******. It is shameful behavior. What is it exactly I am paying for I would desperately like to know.. I would like to believe the Consumer Council pays attention to Hello Peter so why the deadly silence and why does Vodacom have the nerve to continue, in spite of the complaints against them... Thank you and regards

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2021, 13:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team