aM
anthea M
1 reviews | Active since Jul 2021
26 Aug 2021, 10:39
vodacom
I am not happy with my contract I got from Vodacom Baywest. From the start had problems not receiving calls and had to call many times to sort this matter. Also I ask to remove the insurance on the account but that still not done. Furthermore it was never explained to me the charges involve now I have to pay almost double the actual contract every month, when it was suppose to be only R450. I am not happy as I missed important calls and people cant cant get hold of me. I want this matter to be solved soon or a new phone. Regards- Mrs Metter
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Vodacom's replyOfficial
26 Aug 2021, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
aM
anthea M's updateReviewer Update
26 Aug 2021, 11:39Please contac me on the following numbers.
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aM
anthea M's update26 Aug 2021, 11:39
Reviewer Update
Please contac me on the following numbers.
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