SN
Sibusiso N

1 reviews | Active since Jul 2015

17 Jul 2020, 18:36

Vodacom

Vodacom is embarrassing, everytime there is loadshedding the network starts to be slower. I mean there are batteries that can be used as backup, and they last for hours if not days. The mistake they made was to install their core network on Telkom premises and Telkom never invested on backup batteries in its premises.

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2020, 09:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team