MM
Mapule M
1 reviews | Active since Sept 2021
03 Sept 2021, 17:09
Vodacom
This is the second time I having issues with Vodacom and their willingness to assist is close to zero. I am currently without connectivity because they failed to reverse my cancellation and their consultants are quick to suggest that I must reapply for reconnection when it was their fault. We are living in covid times and not having source of internet you are as good as a dead person!
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Vodacom's replyOfficial
04 Sept 2021, 09:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2021, 09:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team