CF
Christo F
1 reviews | Active since Jan 2021
11 Jan 2021, 11:41
Vodacom
After multiple calls to vodacom from October 2020 to cancel two contracts that I had on my account. I was billed at the end of November, in the beginning of Dec again I phoned and found out that my contracts was not cancelled as I asked, I then asked the operator to cancel it for me again and the only one was cancelled but then at the end of Dec I was billed for both contracts that I asked to be cancelled. So I decided I will hold back my money for them not to take the money for the contracts, now I am getting calls to pay my account but they can't give service. I spoke to them this morning 11 Jan 2021 again for them to solve their problem
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Replies (2)0
Replies (2)Vodacom's replyOfficial
11 Jan 2021, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CF
Christo F's updateReviewer Update
11 Jan 2021, 16:09Lets hope they phone me
CF
Christo F's update11 Jan 2021, 16:09
Reviewer Update
Lets hope they phone me
