VODACOM

I am highly disgusted and disappointed with VODACOM . In November 2020 i decided i wanted to try out fibre. It has been a disaster. The day they came to install it was the same day i phoned and cancelled as i got no internet. The guy that came to install it also tried to bribe us in taking more routers because the one VODACOM supp**** was not sufficient. I phoned VODACOM the same day to come and remove their router and tried very hard to cancel the contract. After loads of calls and many days of stress they told me it was cancelled. They said everything is closed and cancelled and i need not worry about being billed. That was in November 2020. The beginning of February i got a shock when VODACOM terminated my cell phone line which has been paid. When i queried they said i owe R16 000 for the cancellation of fibre!!!! Now i have lost business. I refuse to pay for a fibre line that was never used or for cancellation of R16000. They are ******** and *****