KM
Kelly M
1 reviews | Active since Jun 2018
21 Apr 2022, 12:46
Vodacom
It's been almost a month and vodacome won't give back the money they stole.
They can't even tell me y they stole it or tell me they going to give it back. They have now been investigating y they over debited my account by almost R3000 the next debit order date is coming up and I fear the same thing will happen.
Help please
I took out a fiber contract for R505 and was debited almost R3000 they have the recording of the contract taken out but now they doing noty about IT.
Someone please help. Do I go to the police? What do I do?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Apr 2022, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2022, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kelly M's updateReviewer Update
29 Apr 2022, 07:05***** and *******, you still haven't called me.
I just woke up in tears yet nla mother debit that's so much more than the contract we agreed apon.
This is our food money
Please help
I just woke up in tears yet nla mother debit that's so much more than the contract we agreed apon.
This is our food money
Please help
KM
Kelly M's update29 Apr 2022, 07:05
Reviewer Update
***** and *******, you still haven't called me.
I just woke up in tears yet nla mother debit that's so much more than the contract we agreed apon.
This is our food money
Please help
I just woke up in tears yet nla mother debit that's so much more than the contract we agreed apon.
This is our food money
Please help
KM
Kelly M's updateReviewer Update
11 May 2022, 06:02Still no one has made contact with me when I call in no one knows what's going on. Vodacom I need you to stop *****ing from me
KM
Kelly M's update11 May 2022, 06:02
Reviewer Update
Still no one has made contact with me when I call in no one knows what's going on. Vodacom I need you to stop *****ing from me