Vodacom

Vodacom customer service is so annoying to the last level. You struggle to get responses. I have purchased their fibre deals. When a guy of connectivity came I was told that the plug doesn't have power for connectivity to happen and he will log a query with their technician to come and check what might be the problem. Been following up until I got a call a day before yesterday that technician will be on-site on Thursday . I made it clear with them that I am working from the office however I can ask to work from home on that day. Yesterday I enquire and it was confirmed thatal indeed technician will come through at 10:00am Then boooom Thursday morning I got a call that" technician is stuck with a major problem and won't make it " Hello Vodacom do you only have one technician to assist your entire clientele? You don't take your clients seriously mind you we all plan we don't just wake up and decide to do thing. I hope you will cancel my purchase as requested because wooow your service sucks. I will do business elsewhere.