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fia V
1 reviews | Active since May 2016
03 Jul 2019, 12:11
Vodacom 40gig deals
Vodacom phoned me in May. Telling me i am a great customer and they would like me to get the new sim contract of 40gig data. I ask the lady was this data transferable. She said yes. When i received this sim. It wasn't transferable. I canceled the contract. Then this new guy phoned me in june with a bigger better deal. I told him no thankyou vodacom **** to me the previous time. He promised me they have changed it and the data was now transferable from one phone to another. I have received the sim yesterday. I have tried again. Nothing. I phoned them. Now they tell me there is technical problems? Dont waste your time.i am dissapointed in Vodacom.
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Replies (2)
Vodacom's replyOfficial
04 Jul 2019, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2019, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Jul 2019, 08:53Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply10 Jul 2019, 08:53
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team