Vodacom 4 U PE Bad customer service & false advertising

On the 28th I went to Vodacom 4U in greenacres for a sim swop and picked up a brochure and saw the Xbox one S for R99 for 36 months (deal ends 06 Feb) and took Natasha's details who assisted me so I can e-mail her all the documentation. One hour later, all the documentation sent Read the e-mail and no response, the next day, I sent another e-mail and no response, not even a call. So I decided if this is the customer service I receive, I would rather go to another branch. So I called vodacom 4U walkerdrive (30 Feb 2020) and spoke to Martizelle which apologised for the horrible customer service received at greenacres and notified me I could forward all the documentation to her. She received it and rep**** minutes after saying it would be sorted asap and she will sort it out with greenacres (Natasha) who I ccd in the e-mail sent to Martizelle. Then the excuses began.....greenacres needs to let Martizelle take over the deal (31 Feb) and eskom cuts which was only two hours and she would call me. The weekend, no call, yesterday nothing so I decided to call her back and she said that she didnt process the deal because there is no stock. So my next question was, can I wait for stock and Martizelle told me only if I take a contract phone and then add R199 for the Xbox. Ok so I cannot wait for stock but you want to sell me a R500 phone plus R199 and then I can wait for stock....nice....love your false advertising and oh so so so so bad customer service. i would not refer anyone to them because Vodacom 4U customer service sucks and their advertising is lies......