MT
Michelle T

1 reviews | Active since Jan 2015

28 Jan 2015, 07:51

Vodacom 4 U - Menlyn

Good day,<br> <br> Yesterday my phone was ****** and I went to Vodacom 4 U Menlyn to get another line. A trainee assisted me. When it came to the approval of the line he told me that my account was handed over to legal. When I asked who can I talk to, to assist he told me with a smirk - YOU MUST PAY YOUR ACCOUNT. I stormed out. After that I went to Customer Service and the Vodacom shop in menlyn. They assisted me and hopefully my query will be sorted out soon.<br> <br> Please - teach your trainee's some manners!

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2015, 07:46
Official
Hello MichelleTurnbull,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team