Vodacom 4 U Manager to Customer "jys ***ken onbeskof"

Its star rating should be a big fat zero The day before I had the best ever sales experience from Lungile of Vodacom Cancelations. Then yesterday when I went to Vodacom 4 U at the Vaal Mall yesterday and I had the worst ever experience. I asked if someone could help me with my quotation. They directed me to Gert who I later established is the manager of the store. Right from the outset he seemed not interested. He said that I needed a printout which I must sign and make payment. When he was reluctant to help me I then said maybe a consultant can help me so he said I can take a seat. As I going he said which was loud enough for me to hear jy's ***ken onbeskof. When I questioned him about swearing at me he said I'm very rude I said NO you told me I'm ****ing rude in front of staff and customers so I left. I've been in sales management all my life and I have always said albeit not in this case that the customer is not always right but how you handle your customers must be right. Can you imagine how this person treats his staff if he treats his customers like this. I went to another Vodacom shop and within 5 minutes I had the printout. And.... I reported the issue to Vodacom who said they would escalate the matter but as of today I haven't heard one word Ive been involved as a franchisee for many years so I ask how Vodacom and the owners of this business which I believe is Allisom can allow such atrocious behaviour in their store. If I was an aggressive person it could have ended in a fist fight in the store. I as a loyal customer of Vodacom for like 20 years should as a result of yesterday's incident be allowed to CANCEL all my VODACOM CONTRACTS without PENALTY and if Vodacom refuses I will have no option to pursue legal action