Vodacom 4 U Cavendish Stole my Phone!

I took my phone in to be fixed at Vodacom Cavendish Branch (vodacom4U). My phone was sent away to Jhb and the courier was “hijacked”.

3 weeks later I go into the branch and they inform me my phone was ******. Nobody contacted me. No courtesy call. 1 week later I get a replacement phone that’s second hand. No Box. The phones not charged. 1 day later the phone is broken. The screen is non responsive.

I give the phone back. They send the phone back to Jhb to be fixed. The phone is “fixed”. I get the phone back 1 week later and it’s exactly the same problem. Screen is unresponsive. They are now sending it back to Jhb.

It’s been 2 months now. No contact from the branch manager Steven. What a bunch of muppets. Pathetic service. Yet I still pay my contract although I have no phone. Luckily the contract has almost expired. We will be cancelling all three of our contracts. That amounts to R7500 for over 10 years. That’s almost R1 million. Did I mention that my phone was also insured, yet they insist on giving me a broken used phone.

Lol. Interested to see how long this is gonna take these *********** fools.