VODACOM 3RD PARTY MISREPRESENTATION / SHODDY PROCESS / ******* 2ND CONTRACT

6 Issues: 1) Sharing of Personal Information irrespective that 3rd Party Indicator marked as NOT to share resulted in an external Rewards Company calling representing themselves as VODACOM 2) External Vendor had 'VODACOM only' info relating to existing contract & no 'best advise' considered based on my profile 3) Very bad service from RAM Couriers who is VODACOM Service Delivery Provider; after MULTIPLE follow-up conversations/emails with both RAM/VODACOM management, situation worsened. 4) A second Contract was opened in my name without any consultation due to NON-delivery of item. Only known to me after RAM arrived at my door a 2nd time. I have 2 weeks to cancel these sim cards before the contracts take effect. None of this explained by the Consultant. 5) Inferior SimCard Received - Why would I agree to a 64k which was delivered vs my 6year old 128k SimCard??? 6) After numerous phone calls to ask this case to be escalated and waiting for phone call from Supervisors, I'm still awaiting a phone call. WHO DO I TALK TO AT VODACOM TO SORT THIS MESS OUT!!!!!