BN
Bertie N

1 reviews | Active since Dec 2013

30 Mar 2017, 11:47

Vodacom 3rd Party Companies Harassing Clients

<p>Over the course of the last year or so all kinds of 3rd party companies of Vodacom has been contacting me for either upgrading or changing my contract to one with more minutes and data etc.</p> <p> </p> <p>I have never selected to receive any type of communication or giving permission to Vodacom to provide my details to other companies.</p> <p> </p> <p>Should this continue that I'm contacted for this type of query from Vodacom or any other 3rd party company claiming to be working for Vodacom I will be taking this matter to the National Consumer Commission SA and cancel my contract with Vodacom.</p> <p> </p> <p> ********** </p>

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2017, 11:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team