DP
Dee P
1 reviews | Active since Sept 2014
04 Nov 2025, 08:02
Vodacom 3rd hello Peter complaint in 2 weeks
3rd hello Peter complaint in 2 weeks. My issues are not resolved but my complaint tickets are closed off. Is that service? Absolutely pathetic. Call me at 11.30 am or 3.15pm
Helpful (0)
Replies (8)0
Replies (8)
Vodacom's replyOfficial
04 Nov 2025, 11:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 11:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:25Dear Vodacom Customer. Your service ticket with reference number EC-21SK-1I2YMY has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:25
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21SK-1I2YMY has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:25Dear Vodacom Customer. Your service ticket with reference number EC-21SF-1PMM08 has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:25
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21SF-1PMM08 has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:25Dear Vodacom Customer. Your service ticket with reference number EC-21SB-1EMHS2 has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:25
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21SB-1EMHS2 has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:25Dear Vodacom Customer. Your service ticket with reference number EC-21SE-2DVCZ1 has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:25
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21SE-2DVCZ1 has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:26Dear Vodacom Customer. Your service ticket with reference number EC-1U4Z-1DUHVA has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:26
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-1U4Z-1DUHVA has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
04 Nov 2025, 13:27Dear Vodacom Customer. Your service ticket with reference number EC-21SK-1I2YMY has been closed. Thank you Vodacom.
DP
Dee P's update04 Nov 2025, 13:27
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21SK-1I2YMY has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
02 Jan 2026, 11:32VODACOM IS INTENTIONALLY DELAYING RESOLVING MY LONG LIST OF QUERIES. I’ve got about 8 sms for closed queries but nothing has been resolved since Oct 2025. The issue of bad service from Moud Shane Prellini from Aug 2024 not resolved but you’ll take my money. You’ll give me free lifetime access to Prime Video but your hello Peter manager says “lifetime means 7 days” the complaints go on and on and on but ABSOLUTELY NOBODY CAN RESOLVE A SINGLE ISSUE. WHY IS THE NO CUSTOMER SERVICE???? Also Candice I ain’t going to any Vodacom store to listen to a call. Are you paying for the uber services and my time. Let’s calculate how many hours, days, weeks and months it’s taken of my life and still no complaints are resolved! I see CUSTOMER RETENTION IS NOT A PRIORITY TO VODACOM
DP
Dee P's update02 Jan 2026, 11:32
Reviewer Update
VODACOM IS INTENTIONALLY DELAYING RESOLVING MY LONG LIST OF QUERIES. I’ve got about 8 sms for closed queries but nothing has been resolved since Oct 2025. The issue of bad service from Moud Shane Prellini from Aug 2024 not resolved but you’ll take my money. You’ll give me free lifetime access to Prime Video but your hello Peter manager says “lifetime means 7 days” the complaints go on and on and on but ABSOLUTELY NOBODY CAN RESOLVE A SINGLE ISSUE. WHY IS THE NO CUSTOMER SERVICE???? Also Candice I ain’t going to any Vodacom store to listen to a call. Are you paying for the uber services and my time. Let’s calculate how many hours, days, weeks and months it’s taken of my life and still no complaints are resolved! I see CUSTOMER RETENTION IS NOT A PRIORITY TO VODACOM