LW
Laura W

1 reviews | Active since Feb 2013

17 Jun 2015, 15:35

Vodacom 3G shop - disgusting customer service

I recently bought a new phone at the Vodacom 3G shop on the ground floor in Canal Walk. The assistant who helped me originally was very helpful as were the other guys in the store. <br> <br> I took my phone back today as 1 of the apps wasn't working, and received horrific customer services from a young man called Shudonn. When i walked in originally, he stood in the door way, playing with my phone for about 10 minutes, before I had to ask HIM if i could have a seat. <br> He obviously has a flu (or what ever else makes you sniff) and is touching customer phones. (spread the germs a bit) <br> He talked to everyone who walked in, never focusing on his customer (that would be me!). <br> I then went back about 2 hours later to collect my phone. While i was sitting at the desk opposite him, his friend came in &amp

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Replies (1)
Vodacom
Vodacom's reply02 May 2023, 21:58
Official
Hello LauraWilson,

I attempted to call you, however the call was routed directly to \subscriber not available\".