MH
Magda H

1 reviews | Active since Jun 2020

23 Jun 2020, 00:29

vodacom

vodacom installed fibre at my house on Wednesday 17 June 2020. the technician configured the box to an address in Cape Town. Since Thursday I have spoken to 4 consultants... all promising to call me back on the matter. It is Tuesday 23 June 2020 and STILL do not have Fibre. I e mailed my complaint several times. I called 5 times and still. nothing. Tomorrow morning am I going to open a case of ***** against them.

0
Replies (2)
Vodacom
Vodacom's reply23 Jun 2020, 06:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MH
Magda H's update23 Jun 2020, 06:59
Reviewer Update
SEEING IS BELIEVING!!!!
I HAVE NO TRUST IN THEIR WORD ANYMORE.