NB
Nicole B
1 reviews | Active since Dec 2020
05 Mar 2021, 14:04
Vodacom
My daughter upgraded her cell phone to a Samsung S21. After 2 days the phone started getting so hot that she couldn't even hold it. She took it back to vodacom and they said there is nothing wrong with it. It heated up again. She took it back to vodacom and they said they sent it away. Now it seems that the phone is nowhere to be found. Very bad service from vodacom Durban North.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Mar 2021, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team