YT
Yolanda T
1 reviews | Active since Jun 2020
27 Jan 2025, 12:39
Vodacom
Vodacom poor service delivery is really disgraceful. In Rouxville Free State, towers are vandalised on a daily basis and the consumers are affected. When you call to report no signal, they apologise and say they will attend to the matter between 2 to 7 days!!!! REALLY??? That is absolutely unacceptable, as it is we are without signal again since 12 January 2025!!! This is critical now! We have to continue panting for a service that we are not getting. Do something Vodacom you are going to loose a lot of clients!!!
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Vodacom's replyOfficial
27 Jan 2025, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2025, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team