Vodacom

I lost my phone on Sunday around 2am and when I went to the store in Bayside they told me they can't do a Sim swop for me because the system shows that my number has been deleted and I must contact the customer Care line, I went to Table bay and they told me that it does show on the system that my number has been active and is not supposed to be deleted. They said I must contact the customer care line which is 082135 which I did. I spoke to a guy named Collin and he told me there's nothing he can do and then I asked to talk to the manager by the name of Siphesihle and she escalated the matter. They say they can't help me, there's nothing they can do. I can't access anything and I'm a job seeker, my cv has my number. I can't access my Gmail as it is linked on my number and my social networks as well. I am frustrated and depressed right now. I need my number back ASAP to access my school work as well as I'm an online student