Vodacom

I took out internet with them 10 mbps uncapped April 2023 from the day I had it it was never more than 2mbps when I put on the wifi on my phone it tells me connected without internet went in to vodacom they tell me I must call in I call in they tell me I must go in I go back they give me a new one it does the same they test it in store it work we find out that it's maybe the signal I ask to upgrade my package they tell me there words are the address that has been provided has not sufficient coverage and capacity for home internet you can not have home internet but they gave it to me April now they want me to pay for the contract R16000 so that they can close the contract