Vodacom

Good afternoon

I am unhappy with Vodacom for treating me badly. Vodacom blocked my services on my four 4 of my contract cellphones..

Last year they did not debit on my account and I was not aware, therefore the debth went higher and I could not pay well. I arranged with them to pay a lesser amount until I had not dept. I paid to the lat cent. I called customer service to reopen my services. They took their time before they could, when they unblocked me a week back I realised that they actually only unblocked my simcards only with airtime added for this month BUT, they actually blocked my cellphone devices/phone. So I am speaking my phone says No service Emergency calls only. We are currently with no cellphones services with my kids.

Vodacom at Jubilee Mall said I must go to make an Avidavit for unblocklisting and I did. Since, they have send it but nothing happens.

They keep saying I must switch off the device and try it on the next day. Unfortunately to this day nothing happens.

Hello peter you are my last hope regarding this matter.