TM
The M

1 reviews | Active since Jul 2022

12 Jul 2022, 12:35

VODACOM!

Our phone lines have been down since Thursday, July 7th, 2022. We haven't been able to receive or make any calls. When we contacted Vodacom they said that it was our internet that caused the issue, however, on Monday, July 11th 2022, they said that it was a fault on their side due to someone suspending/marking our account as inactive even though they AGREE to the fact that our account is PAID TO DATE! It has been a back and forth issue since the inception and to date, we haven't been properly assisted. We are absolutely disappointed in the service received from Vodacom!

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2022, 13:42
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team