Vodacom

Had a phone insurance for an honor phone and needed it camera to be repaired. Got informed that before repair I must take all data off the phone. So I removed the sim card and inserted it into my spare phone and transfered all the sensitive data. I am now informed that by doing this I am told my phone is not insured anymore. The closest vodacom repair shop is approximately 50 km away from me and only possible to get there on a weekend. My phone has photos and info that are used for work so handing in a phone that repair will take days is not an option. If the staff at the service centre cannot inform the client of the procedure means that I've been paying premiums for nothing.Highly disappointed vodacom