Vodacom

Item: Vodacom
Rating: 1
Author: John P

I shared this about 10 days ago - and still Vodacom has not done a thing about it - the signal in the Umbilo area still drops It this how you treat your paying customers ??? Where Internet is needed - you can`t keep getting no signal because there is a problem with the towers or network - we pay hard earned money to pay for this - and you do NOTHING

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Jun 2024, 10:31

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Jun 2024, 10:31

Official

John P's updateReviewer Update

24 Jun 2024, 10:45

Thanks for the quick response - but as I was trying to get into Hello Peter to read your reply so the signal was dropping - you tell me

John P's update24 Jun 2024, 10:45

Reviewer Update

Thanks for the quick response - but as I was trying to get into Hello Peter to read your reply so the signal was dropping - you tell me