LB
Lorraine B
1 reviews | Active since Aug 2021
12 Aug 2021, 07:25
VODACOM
VODACOM FIBRE HELP LINE *** WHAT A USELESS SERVICE BEEN WORKING FROM HOME FOR THE BEGINNING OF LOCK DOWN AND THEN VODACOM FIBRE GOES AND BLOCKS MY RDP VPN PORT SO I CANT ACCESS MY WORK HAVE STARTED PHONING EVERYDAY SINCE 9TH AUGUST TILL THIS MORNING APPARENTLY SENT MAILS TO THE PERSON THAT MUST FIX BUT STILL NOTHING HAS HAPPENED AND THEY CANT GIVE ANSWERS TO WHY THEY BLOCKED BY LINE NOW HOW DO YOU EXPLAIN THIS - PATHETIC SERVICE
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Vodacom's replyOfficial
12 Aug 2021, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Aug 2021, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team