LM
Lilian M

1 reviews | Active since Sept 2020

25 Feb 2021, 11:43

Vodacom

Is very Hard to Cancel Vodacom expired contract.

I took 24 months contract ,the end of contract is February ,since three weeks back I was calling for cancellation they said is impossible the contract was upgraded last year October 2020. I've been calling asking for the recording that I agreed to upgrade . no one is helping me . just promising to come back tome I do follow up every week .they always promising me to come back please this is not the first time with Vodacom. am tired I hate Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team