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bridgette B
1 reviews | Active since Jan 2018
11 Dec 2020, 14:47
Vodacom
I am trying to cancel two contracts with Vodacom, but was told that I renewed the contracts in Feb 2020. I have not contacted Vodacom for the past year or two regarding those contracts.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Dec 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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bridgette B's updateReviewer Update
23 Dec 2020, 10:28Vodacom, how long does it take your team to investigate. I have a simple query.
I want to cancel two contracts, you did not even ask which ones they are but you are investigating? how can you investigate when you don't even know which contracts they are?
so much for pulling wool over customer's eyes...pathetic
I need those contracts cancelled immediately.
I want to cancel two contracts, you did not even ask which ones they are but you are investigating? how can you investigate when you don't even know which contracts they are?
so much for pulling wool over customer's eyes...pathetic
I need those contracts cancelled immediately.
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bridgette B's update23 Dec 2020, 10:28
Reviewer Update
Vodacom, how long does it take your team to investigate. I have a simple query.
I want to cancel two contracts, you did not even ask which ones they are but you are investigating? how can you investigate when you don't even know which contracts they are?
so much for pulling wool over customer's eyes...pathetic
I need those contracts cancelled immediately.
I want to cancel two contracts, you did not even ask which ones they are but you are investigating? how can you investigate when you don't even know which contracts they are?
so much for pulling wool over customer's eyes...pathetic
I need those contracts cancelled immediately.
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bridgette B's updateReviewer Update
13 Jan 2021, 09:21I have not received an email from Vodacom, can you please resend to:
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bridgette B's update13 Jan 2021, 09:21
Reviewer Update
I have not received an email from Vodacom, can you please resend to:
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