TP
Teddy P
1 reviews | Active since Jan 2023
25 Aug 2025, 15:45
Vodacom
I placed an order for vodacom fibre 8 days ago thru an agent. To date the there is no approval and no-one in all the department can find the order . but if punch the order number in my vodacom app they sent me, I can see the application. I sent over 2hours being pushed around to various department and no one knows what to do. as for the agent that logged the application, he never answers his phone.
Very disappointed
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Aug 2025, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team