TG
Thelma G
1 reviews | Active since Oct 2013
14 May 2024, 08:42
Vodacom
Good day. I don't know if Vodacom have some money troubles but it looks like it. I got an upgrade on my data bundle without my knowledge and jumped from R279 to R334....it's been more then 3 months that I took advantage on my phone and when I put on money they took over the R20 i didn't own anything to them, my daughter took a R30 advance and when loaded money on her phone vodacom took R59 ekstra for the R30.....people please be aware.....I'm 10 years + with vodacom and never had any troubles like this, but the lately it's no pleasure to be a vodacom customer.
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Replies (1)Vodacom's replyOfficial
14 May 2024, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2024, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
