TG
Thelma G

1 reviews | Active since Oct 2013

14 May 2024, 08:42

Vodacom

Good day. I don't know if Vodacom have some money troubles but it looks like it. I got an upgrade on my data bundle without my knowledge and jumped from R279 to R334....it's been more then 3 months that I took advantage on my phone and when I put on money they took over the R20 i didn't own anything to them, my daughter took a R30 advance and when loaded money on her phone vodacom took R59 ekstra for the R30.....people please be aware.....I'm 10 years + with vodacom and never had any troubles like this, but the lately it's no pleasure to be a vodacom customer.

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Replies (1)
Vodacom
Vodacom's reply14 May 2024, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team