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1 reviews | Active since Jun 2016

18 Apr 2024, 11:45

VODACOM

Have wifi from vodacom not working properly. Decided to go to vodacom to find out When I got there they said vodacom is working on the problem Why couldn't they send a messages we know I now had to drive 20km to find my router is okay fault with vodacom

0
Replies (4)
Vodacom
Vodacom's reply18 Apr 2024, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
's update18 Apr 2024, 12:18
Reviewer Update
Do not need consultant wss at your offices in vdbpark
Which is my complaint
Vodacom
Vodacom's reply18 Apr 2024, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
's update19 Apr 2024, 06:42
Reviewer Update
Had call told me to remove Sim card and restart again
WORKED PERFECTLY. THANKS