1 reviews | Active since Jul 2021
Vodacom
I went to Vodacom in Sasolburg to upgrade my phone. I went on 1st August to do the upgrade. The Oppo rep Pradesh was there and suggested I take the Oppo A98 which they didn't have in stock. They said they'll phone me the next day to go and collect. I only went 2 days later and the told me they don't have stock and the rep suggested I take the Oppo Reno 7 which I did with a Hauwei watch. I can't set up the watch as it is quite difficult. I went back on the 14th August and I told them I'm not happy with the phone. Nobody in the shop knew how to set up the watch. Pradesh phoned a friend of him and they arranged with me to come to my house the next day which would've been the 15th and I'm still waiting for them. I'm not happy with their service and not at all happy with the phone.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
